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Whether you are a CEO calling the shots, a frontline employee, or an intern just starting out, Elizabeth Dixon’s The Power of Customer Experience shows you how to make a meaningful impact right where you are. This practical guide is designed for growth-minded individuals ready to transform their businesses and brands by elevating the customer experience. Endorsed by industry leaders from The Ritz-Carlton and Southwest Airlines, this book is an essential read for anyone looking to drive success through purpose-driven service and professional excellence.

Author: Elizabeth Dixon

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A nerve-shreddingly tense mystery from bestselling author Mark Dawson, featuring private investigator Atticus Priest. A man falls to his death from the tower of Salisbury Cathedral. PI Atticus Priest is called in to investigate the tragedy, but the case takes a disturbing turn when a compromising video of the deceased is sent to the local newspaper. Forced to look past the surface, Atticus realizes a dark conspiracy is at play. Is it blackmail? Suicide? Or cold-blooded murder?

Author: Mark Dawson

Extra Note: Listed as fair only because the book has a spine crack in the middle causing the book to fold open completely. Some pages are loosening very slightly, but still in tact.

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A captivating journey through three centuries of hidden South African history. In Of Tricksters, Tyrants and Turncoats, Max du Preez uncovers the fascinating, mostly unknown stories of mystics, rebels, and thieves. From the military victories of Chieftainess Mantatisi to the notorious Foster Gang and the spectacular 1956 heist of Bridget Oppenheimer's jewels, this book concludes with the gripping account of the man who exposed the controversial South African arms deal.

Author: Max Du Preez

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Decades ago, Bauval shocked the scientific community with his Orion Correlation Theory, proving that the Giza pyramids were aligned precisely with Orion's Belt. In The Egypt Code, he takes his cosmic detective work to the next level, revealing a hidden, vast blueprint that spans the entire geography of the Nile Valley.

Author: Robert Bauval

**Dust jacket has stains on inside top and bottom. The back board is only slightly affected. Inside pages and the rest of book in excellent condition.

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When the kids say, “I’m bored! There’s nothing to do!” turn to FamilyFun - My Great Idea for quick crafts, easy activities, and instant inspiration. Compiled directly from the trusted readers of FamilyFun Magazine, this book is packed with tried-and-true advice on making more family time, establishing traditions for weekdays and birthdays, and introducing games that teach kids to be thoughtful. From making daily routines run smoothly to ingenious tips for controlling clutter and encouraging kids to pitch in with chores, this volume is an indispensable guide for any modern household.

Author: Deanna F. Cook & Charlotte Meryman (compiled from the editors of FamilyFun Magazine)

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And the sins of the fathers shall reverberate through the generations...

Just before Danny's fourteenth birthday, his father leaves. Having drunkenly run up a gambling debt he cannot pay, Big Dan Cadogan takes the easy way out. Leaving behind his family to face the wrath of the men sent to collect the debt. Determined to protect his mother, brother and sister, something changes in Danny and, overnight, he turns into a young man set on making his way in a violent and dangerous world. And so, with his childhood friend, Michael Miles, providing the brains behind the operation, Danny Cadogan becomes a Face. Not just a Face, but the most feared Face in the Smoke. 

Author: Martina Cole

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The groundbreaking scientific masterpiece that permanently reshaped our understanding of life on Earth.

This collectible 1979 Avenel edition features Charles Darwin's first edition text alongside his later historical sketch and glossary. Richly enhanced, the volume includes classic natural history illustrations sourced from J.G. Heck's The Complete Encyclopedia of Illustration. It offers a beautiful presentation of the foundational theories of evolution, natural selection, and the survival of the fittest.

Author: Charles Darwin

** Note ** Light water stains to the top of the pages

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Why was an old lady brutally murdered the night before 9/11? Why was a successful New York banker not surprised to receive a woman’s left ear in the morning post? In False Impression, number-one bestselling author Jeffrey Archer spins a complex web of intriguing questions. Follow a breathtaking journey of twists and turns that will take you from New York to London, Bucharest, Tokyo, and finally a sleepy English village. As a senior FBI agent struggles to connect eight seemingly innocent individuals, the mystery of Van Gogh’s last painting will finally be resolved—delivering a final twist you won't see coming.

Author: Jeffrey Archer

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Room is the story of Ma and Jack. They live in a single, locked room. Five-year-old Jack loves watching TV, but he knows that nothing he sees on the screen is truly real – only him, Ma and the things in Room. Until the day Ma admits there’s a world outside . . .

Author: Emma Donoghue

**Marked as fair only because of front and back cover damage. Contents good.

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When Parliament put racial legislation on the Statute Book, judges in South Africa were faced with a dilemma. Should they resign or apply the apartheid laws of which they disapproved? Brushes with the law is the inside story of Marius Diemont, a judge who remained on the Bench and for three decades tried to temper justice with mercy.

Author: Marius Diemont

**Does have some edge scuff to the boards, but overall in very good vintage condition.

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André de Ruyter's account of his three years as chief executive of Eskom, South Africa's state-owned electricity utility. Appointed in 2020 amid ongoing power shortages and operational challenges, De Ruyter recounts his efforts to address infrastructure failures, financial pressures, and allegations of corruption within the organisation. Drawing on his experiences he examines the factors contributing to South Africa's energy crisis and discusses the challenges of reforming a complex public institution. The book also explores issues of governance, political influence, organised crime, and the country's future energy options.

Author: André De Ruyter

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A sweeping, definitive account of world history over the last ten centuries, written by an acclaimed Oxford don. In Millennium, Felipe Fernández-Armesto presents a brilliantly integrated global history that tracks the rise and fall of dominant global powers—from medieval Asian dynasties to the modern Atlantic era. Packed with unparalleled academic erudition, this magnificent, panoramic book is a must-read for anyone looking to understand how regional cultures collided and evolved to shape our modern world.

Author: Felipe Fernández-Armesto

**Condition Note:** The first 30 pages contain scattered pencil notes and underlining. Note the markings on front end papers.

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In The ANC Billionaires, Pieter du Toit exposes the contentious, decades-long relationship between big business and the ANC. From secret meetings in 1985 to the country's democratic transition, this essential read reveals how historical gambits shaped South Africa's modern economy and created a new political elite.

Author: Pieter du Toit

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When Isobel Dusi and her husband Lou visited Italy, little did they imagine that life would change forever. Utterly besotted with the fragrant warmth and good-natured conviviality of southern Tuscany, they made the bold decision to sell their big-city life and move to Montalcino, an intriguing hilltop medieval village renowned for some of the finest wine in Italy. This is the charming, vivid account of their hard-won acceptance into a warm-hearted and proudly independent community. Exploring local Tuscan cuisine, football, and ancient festivals, this enticing narrative gets straight to the beating heart of an Italian village.

Author: Isabella Dusi

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Secure a unique piece of thriller history with this scarce Uncorrected Softcover Proof of Power Play by New York Times bestseller Joseph Finder. This high-octane corporate thriller follows junior executive Jake Landry as a mandatory wilderness retreat for an aerospace giant turns into a deadly siege. When armed gunmen take the company's elite hostage, the executives must rely on the one man they looked down upon. Featuring an interesting pre-publication cover misprint note at the bottom, this vintage paperback ARC is a must-have milestone for serious crime fiction collectors.

Author: Joseph Finder

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